Your customer portal will allow you to view your invoices online, submit and update support requests and billing enquiries.
You can pay your bill online -- http:businesstc.com/paymybill
The figures in this Critical Information Summary are for a full billing cycle but your first bill may include pro rata charges for part of the month if you started or changed your Plan part way through a billing period.
Important information about your first bill
When you first start a plan or change your Plan part way through a billing period, your first bill will have additional charges. It will include your minimum monthly charge in advance, plus a proportion of your minimum monthly charge based on the number of days left in the billing period.
You’ll receive a full month’s data allowance.
Your invoices will be emailed to you each month.
You can also set up direct debit.
Transferring to the National Broadband Network (NBN)
If the NBN comes to your area we will contact you and let you know.
We will then switch your service to the NBN.
We’ll take responsibility for managing your transfer to this new network.
To do this, we’ll need your agreement and help to access your premises, and we’ll talk with you about installation requirements.
We’ll work with you to make this as simple as possible.
If you don’t want to transfer to the NBN, we’ll continue to provide your service up until we’re required to disconnect it as part of the migration to the NBN.
At this time we will cancel your services and ETC will be charged.
We’ll let you know the details before any changes happen.