Business Technology Centre’s Credit Policy.

Credit management timelines
Invoice date

Invoice sent to you with a due date

1 days past due date

Payment not received by due date

Say the due date is 8/7/2015 and we have not received payment for the invoice, we will send you a notice reminding you to pay the account.

3 days past the due date

Payment still not received

We will contact you and advise you that we will suspend your services.
We will not be able to provide any support until the account is paid.

5 days past the due date

Payment still not received

We will suspend your services.
There will be a activation fee of $75 per service to reinstate that services.
You will be required to pay all outstanding invoices before we can re activate your services.

7 days past the due date

Payment still not received

We will cancel your services and refer the debt to a collection agency.
You will incur additional fees if the debt is referred to a collection agency.
You will need to submit a new application for new services. Fee will apply.
We may refuse to provide services if we feel that your account will not be paid on time in the future.
We may also require upfront payment before we provide any products or services.

Thank you for your business
  • We will send your invoice to the billing email address.
  • Your must pay your invoice by the due date. Please make sure you pay the invoice with enough time for us to receive your payment by the due date.
  • Your invoice is not marked as paid until we receive the funds into our bank account.

 

Billing Extensions - We do not provide billing extensions.

FAQ

Q. If my account is suspended, how do I have my services re instated?
A. You will need to pay all outstanding invoices before we will re instate your services.

Q. If my account is cancelled, how do i have my account and services re instated?
A. If we cancel services you will have to pay the following -

  1. All contracts will need to be paid out and new contracts signed
  2. Connection and set up fees for all services.
  3. You will also be required to provide a credit card for all future payments.

Online Credit Card Payments - https://businesstc.com/paymybill/

Direct Deposit - The details are listed on your invoice.

 

 

 

 

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