Business Hours - 8:30 am to 5:00 pm – Mon – Fri, excl. Public Holidays

Visit Fee

  • $82.50 inclusive of GST. per 30 minutes (or there part of) travel.

Labour

  • Onsite and Remote - $82.50 inclusive of GST. per 30 minutes (or there part of)

Minimum Charge: Onsite support $165 inclusive of GST. | Remote support $82.50 inclusive of GST

For all after hours support a minimum fee applies (visit fee plus 2 hours labour)

Visit Fee

  • $121 inclusive of GST. per 30 minutes (or there part of) travel.

Labour

  • Onsite and Remote support - $121 inclusive of GST.  per 30 minutes (or there part of)

Minimum Charge: Onsite support $605 inclusive of GST. | Remote support $484.00 inclusive of GST.

Where travel outside 100 kms from the Townsville CBD is required, our staff will need an overnight stay if the total time including travel and labour is greater than 8 hours in any one work day.

You will also be charged for any travel expenses such as Airfares, Ferry, Bus and Taxi fares.

For any work requiring an overnight stay you will be charged Accommodation and meals.

There will be an additional 20% administration fee for all additional fees and expenses.

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