nbn™ Agreement


Commanding Communications PTY LTD | ACN 121 786 641 | ABN 29 121 786 641
PO Box 4252 KIRWAN QLD 4817 | | P: 07 4759 5000 | f: 07 4759 5050

Use this form to order nbn™ services.

Step 1. About you
Protecting the privacy of your personal information is important to us.
Check out our
privacy statement to learn more about how we collect your information, what we use it for, and who we share it with.
First Name:    
Last Name:    
Date of Birth:   
Company Name:    

Step 2. Contact Details

Step 3. Choose your Business nbn™ Plans

Please choose your plan:


Contract term:  24 Months

Step 4. Installation 

We will send you the equipment (pre provisioned) and you can plug the equipment in.

If you need additional support we can come to site and configure everything for you.

Fee for services will apply. $75 visit fee & $75 per half hour for labour. (ex GST)

We can provide the following services:

  • Install the Gateway
  • Install the handsets
  • IT Support – Configure your computer network and devices (smarphones, printers etc.)
  • Data cabling

Failover:  What number do you want your calls to go as automatic failover.     

Voicemail to email: What email address do you want your voicemail messages to go to?   

Step 5. Technician Appointment

Your nbn™ service will require an installation appointment.

Installations typically occur within 20 business days from order submission.

We’ll endeavour to secure a time and date that’s convenient for you.
Onsite contact
Please provide the details of the person ( must be over the age of 18 years) who will be onsite for the NBN installation.

We will also need to know if there is any special information about your premises.

First name:    
Last name:    
Contact number:    
Site information:    

Step 6. nbn™ Terms and Conditions
Please acknowledge below that you understand the following information.
The nbn™ does not support all types of equipment that are used with the copper network so remember to ensure that any
equipment you intend to use is nbn™ -compatible before moving over.
This includes equipment such as modems, medical alarms, security alarms, telephone handsets,
fax machines and equipment such as EFTPOS machines.
If you are in any doubt you should contact the supplier of the equipment.
It is your responsibility to ensure that you have the telecommunications services that are suitable for your needs.
Mobile services may not provide the same quality of service and functionality as fixed line services and may not
support the same types of ancillary services and devices as fixed line services.
If you have a current fixed line telecommunications service provided over the copper telecommunications network,
it will be scheduled for disconnection in the future. You will be notified prior to this occurring, just be aware that once
it has been disconnected it will not be possible to make emergency calls (including calls to 000)
using the service, and any existing ancillary services and devices that rely on your copper telecommunications service
will no longer work (this includes medical alarms, emergency call services, security alarms, fax machines,
EFTPOS machines and Text Telephone machines).
After your fixed line telecommunications service has been disconnected, fixed line telecommunications services using the
copper network will no longer be available at your premises Business Technology Centre does not offer priority assistance,
support for medi-alert services and monitored alarm systems. If you currently have a medi-alert or priority
assistance service, or believe that you are eligible, please consider this before applying for Business Technology Centre’s
nbn™ Fibre services.

All prices quoted are ex GST.

Step 7. Agreement details

  • I have read and accept the terms & conditions outlined in this Agreement.
  • I understand that my first invoice will include connection charges, pro-rata charges and the first following month in
    advance in order to align with my billing period.
  • My invoice date will be from the date that my first service is activated.
  • I understand that the services I have applied for are subject to early termination fees.
  • If the service is cancelled or transferred to another provider during the contract period then early termination fees will apply.
  • I am aware of the total minimum spend over the contract period.
  • I acknowledge and agree to Business Technology Centre’s privacy statement.
  • I am authorised to act on behalf of the company named in this agreement.
  • I hereby engage Business Technology Centre to provide all services as set out in this agreement.
  • I indemnify Business Technology Centre against and loss or damage if may suffer because of any information in this form
    or the above paperwork certification being incorrect.
  • I understand that as a service provider Commanding Communications PTY LTD T/as Business Technology Centre and as such does not
    have control of the
    nbn™ and the service quality or speed quality.
  • I understand and agree that I will indemnify Commanding Communications PTY LTD T/as Business Technology Centre against
    any loss of business
    or revenue associated with the
    nbn™ Connection and service.
  • I agree that if I request Commanding Communications PTY LTD T/as Business Technology Centre to perform work to rectify or
    diagnose issues with my equipment,
  • I agree to all labour costs associated with this work.
  • I agree that I will indemnify Commanding Communications PTY LTD against any loss of business or revenue associated with the
    nbn™ Connection and service.
  • I agree that I will indemnify Commanding Communications PTY LTD against any loss of business or revenue associated with the VoIP service.
  • I agree that I have read and understand the informacion abou this service which is located at
  • I have read and agree to the following terms and conditions –


Leave this empty:
Signature Certificate
Document name: nbn™ Agreement
Unique Document ID: 938ec487fc4a582c1d517e7b392b4b0dcd22ee58
Timestamp Audit
2016-06-01 06:21:08 AEST nbn™ Agreement Uploaded by Josh Rushton - IP